Our Terms & Conditions

There is a 2 hour minimum on all jobs priced on an hourly rate. After 2 hours, rates are charged in half hour increments.

Waiting time will be charge from 1 hour after our removal team arrive at your new property at a rate of £25.00 per 30mins if we cannot access the property.

An additional payment of 10.00 is required if travelling through the congestion charge zone.

Parking must be arranged and is the responsibility of the customer. Any parking fines must be paid by the customer to the Driver on completion of the job.

Payments may be made by Credit and Debit cards, for which there is a 2.5% surcharge. To pay by card, Please call us free on 01582 753 329.
Cheque payment in advance, to clear funds before the removals takes place, or Bankers Draft on completion of the job – Monies Payable to: ALLTIME REMOVALS.

Job arrival times are estimated. Although we do our best to be on time, circumstances out of our control may cause delays.

We accept no responsibility for loss or damage to property after job is complete and payment is received.


Each van load is covered for loss or damage to property to a total value £15000 during transit, subject to an excess charge of £50 per item claimed

Additional insurance can be arranged if required, please contact us for more details.

A full copy of terms and conditions will be sent to the customer upon booking you’re move or requesting a quotation by post.